CrowdStrike has published a new “Remediation and Guidance Hub” that collects details related to its faulty update that crashed 8.5 million Windows computers across the globe on Friday.
The page includes technical information on what caused the outage, what systems are affected, and CEO George Kurtz’s statement. It contains links to Bitlocker key recovery processes and to various third-party vendor pages about dealing with the outage, as well.
The page points to a knowledge base article (which only logged-in customers can access) for using a bootable USB key. Microsoft released such a tool yesterday that automatically deletes the problematic channel file that caused machines to blue screen.
CrowdStrike also published a blog yesterday…